Payment Changes to Your Billing From Smart Marketing

What Is Changing?

Beginning on August 1st, 2026, all invoices and payment notifications from Smart Marketing will be delivered through our upgraded billing platform, designed to provide a smoother, more convenient payment experience.

While your services, account information, and relationship with Smart Marketing remain exactly the same, you may notice the following changes:

New Invoice Email Address

Invoices, payment reminders, and billing notifications will now be sent from:
[email protected]

To ensure you continue receiving your invoices without interruption, we recommend adding this email address to your safe sender list or contacts.

Please note that all invoices will still clearly identify Smart Marketing as the sender and service provider.

New Payment Options & Pricing Structure

To continue offering convenient electronic payment methods while keeping our base service pricing as competitive as possible, we are implementing a dual-pricing payment model.

Your invoices will now display two payment options:

ACH/Cash Price

  • This is our standard service price.
  • There is no change to this pricing.
  • Payments can be made by ACH (bank transfer), check, cash, or other qualifying payment methods.

Card Price

  • Customers who choose to pay by credit or debit card will see a slightly higher total.
  • This difference reflects the costs associated with card processing and payment acceptance.

This approach allows us to continue providing multiple payment options while avoiding across-the-board price increases for all customers.

This image will appear in the email you receive:

The invoice will show both prices as well: 

What Do You Need to Do?

For most customers, no action is required. Simply continue paying your invoices as you normally would. When you receive an invoice, you will be able to choose the payment method that works best for you and see the applicable pricing before completing payment.

For those that do require attention, we will be reaching out to you directly.

Questions?

We understand that billing changes can sometimes raise questions, and we’re happy to help. If you have any questions regarding your invoices, payment options, or the new billing platform, please contact us directly.

Thank you for your continued trust and support. We truly appreciate the opportunity to serve you and look forward to continuing to support your business.

 

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